The crematorium building houses two chapels where the services are conducted and has an ample waiting area and car parking for visitors. Adjacent to the crematorium is the remembrance building that contains the book of remembrance, memorial vases and crystal plaques.
The crematorium also has a garden of remembrance which has a range of memorial options.
Staff are available to answer your questions or give advice about the funeral arrangements and memorials.
About the Board
The crematorium is administered by the North East Surrey Crematorium Board (NESCB), comprised of Councillors from Merton, Sutton and Wandsworth Borough Councils.
The Board meets quarterly and considers and approves policy and strategy. Day to day management of the Board’s operation is performed by the Board’s Chief Officers. Board meetings, agenda, minutes and reports.
Charter for the bereaved
The Institute of Cemetery and Crematorium Management (ICCM) produced the charter in 1996 and the North East Surrey Crematorium Board was granted charter status in April 2005.
The charter sets out expected service standards and is a way to continue to improve the services offered to the bereaved.
North East Surrey Crematorium holds the Gold Standard.
charter word document (429Kb)
We aim to give you a caring and sympathetic service with the advice and support to arrange the funeral and memorials in a way which is meaningful to all concerned. Staff are available to answer your questions relating to this booklet or give advice about the funeral arrangements and memorials.
We are committed to the sensitive and respectful care of all of those entrusted to us. Our policies and processes for infant cremation following the latest guidance on infant cremation.